Despite increased consumer purchasing power due to low oil prices, the retail industry’s exposure to risk has risen dramatically in the past several years. Competition due to a proliferation of online competitors has compressed already thin margins and forced retailers to consider structural changes. To reduce the dependence on physical real estate and an on-ground labor force, retailers must constantly reposition themselves and rethink their marketing strategies to mitigate costs and remain competitive. To complicate this situation further, the proliferation of cyber-attacks poses a threat to a retailer’s brand, reputation and viability of the business itself.

At Palmer & Cay, we leverage our retail industry knowledge with risk and insurance expertise to deliver Fortune 1000-level solutions to mid-market clients through senior advisors. We can help.

Services & Capabilities

  • Property Risk Modeling & Placement Solutions
  • Product Contamination: Claims Support & Crisis Management
  • Reputational Risk & Crisis Management Strategies
  • Business Interruption & Business Continuity Consulting
  • Risk Information Management Systems (RIMS) Assessment
  • Captives / Alternative Risk Funding Design
  • Employee/Customer Safety & Security Strategies
  • Exposure & Claims Data Management
  • Claims Advocacy

Key Industry Coverages

  • Pollution/Environmental
  • Cyber Liability
  • Workers Compensation
  • Executive Risk (D&O / EPL / Fiduciary / Crime)
  • Business Interruption
  • Property
  • General Liability & Completed Operations
  • Environmental

Contact a Specialist

John Kurtz


More than 30 years’ experience designing, placing and managing complex insurance and risk management programs for middle market to large accounts, with a special emphasis on the retail sector.

(404) 991-6014

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